At Elaraa & Co., every product is thoughtfully handcrafted with care and attention to detail. We strive to deliver your order safely and as quickly as possible.

Order Processing Time

• All orders are processed within 2–5 business days after successful payment confirmation.
• Handmade and made-to-order products may require additional processing time depending on customization and order volume.
• Orders are not processed on Sundays or public holidays.

Shipping Time

Estimated delivery times:

• Metro Cities: 3–7 business days
• Other Cities & Towns: 5–10 business days
• Remote Locations: 7–14 business days

Delivery times may vary due to courier delays, weather conditions, festivals, or other unforeseen circumstances.

Shipping Charges

• We offer Free Shipping across India on eligible orders.
• Any applicable shipping charges will be displayed during checkout before payment.

Order Tracking

Once your order is shipped, you will receive a confirmation email and/or WhatsApp message containing your tracking details. You can use the tracking number to monitor your shipment’s progress.

Delivery Partners

We work with trusted courier partners to ensure safe and reliable delivery across India.

Incorrect Address

Customers are responsible for providing accurate shipping information. Elaraa & Co. will not be responsible for delays or non-delivery due to incorrect or incomplete addresses provided during checkout.

Delayed Deliveries

While we make every effort to ensure timely delivery, occasional delays may occur due to factors beyond our control. We appreciate your patience and understanding.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery or expected delivery date. We will work with the courier partner to resolve the issue as quickly as possible.

Contact Us

For shipping-related inquiries, please contact us:

Elaraa & Co.
🌐 Website: Elaraa & Co.
📧 Email: elaraaandco@gmail.com